The Tennis Plan – Terms of Use

Last Updated: 3/1/26

Welcome to The Tennis Plan! These Terms of Use ("Terms") govern your use of our mobile application, website, and related services (collectively, the "App"). By accessing or using the App, you agree to these Terms. If you do not agree, please do not use the App.

1. Acceptance of Terms

By accessing or using the App, you affirm that you:

  • Are at least 18 years old (or have parental consent if between 13-17).

  • Have the legal capacity to agree to these Terms.

  • Will comply with all applicable laws and regulations.

If you violate these Terms, we may suspend or terminate your account.

2. User Accounts & Responsibilities

2.1 Account Registration

To access certain features, you must create an account and provide accurate, up-to-date information. You are responsible for:

  • Keeping your login credentials confidential.

  • All activity under your account.

We reserve the right to suspend or terminate accounts suspected of fraudulent, unauthorized, or illegal activity.

2.2 Acceptable Use Policy

When using the App, you agree NOT to:

  • Use false or misleading information.

  • Engage in harassment, abuse, or inappropriate conduct.

  • Violate intellectual property rights of The Tennis Plan or others.

  • Introduce malicious software (e.g., viruses, malware).

  • Attempt to reverse-engineer or exploit the App's code.

Violating these policies may lead to account suspension, termination, or legal action.

3. Payment & Subscriptions

3.1 Purchases & Billing

Some features of the App may require one-time payments or subscriptions. Payments are securely processed through third-party providers (e.g., Stripe, Apple Pay, Google Pay).

By making a purchase, you agree that:

  • You authorize us (or our payment processor) to charge your designated payment method.

  • Subscriptions automatically renew unless canceled before the next billing cycle.

  • All sales are final unless otherwise required by law.

3.2 Refunds & Cancellations

Refunds are not guaranteed but may be issued at our discretion or as required by law. You may cancel subscriptions via your App Store, Google Play, or account settings.

3.3 Lesson Bookings & Cancellations

If you book a coaching lesson or other service through the App, the following cancellation policy applies:

  • 24-Hour Cancellation Window: You may cancel a booked lesson at least 24 hours in advance of the scheduled start time to avoid being charged.

  • Late Cancellations & No-Shows: If you cancel less than 24 hours before the lesson start time, or fail to attend, you will be charged the full lesson fee.

  • Rescheduling: Rescheduling within the 24-hour window is subject to the coach's discretion and availability.

  • Refunds: Payments for late cancellations or no-shows are non-refundable unless otherwise required by law or explicitly approved by the coach.

By booking a lesson through The Tennis Plan, you agree to this cancellation policy. For refund inquiries, email info@thetennisplan.com.

4. Privacy & Data Protection

Your use of the App is governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using the App, you consent to our data practices.

5. Google Calendar Integration

5.1 Authorization & Scope

Coaches may connect their Google Calendar to the App to enable availability syncing and automated session booking. By connecting your Google Calendar, you authorize The Tennis Plan to:

  • Read your calendar availability to display open coaching slots to players.

  • Create, update, and cancel calendar events corresponding to sessions booked through the App.

  • Access free/busy information to prevent double-booking.

We request only the minimum Google Calendar permissions necessary to provide these features. You can review and manage these permissions at any time via your Google Account settings at myaccount.google.com/permissions.

5.2 Limited Use of Google Data

Our use of data obtained through Google APIs, including Google Calendar data, complies with the Google API Services User Data Policy. Google Calendar data is used solely to provide the scheduling and booking features described in these Terms. We will not use this data for advertising, profiling, or any purpose unrelated to the App's core functionality.

5.3 Revoking Google Calendar Access

You may disconnect your Google Calendar from the App at any time by:

  • Going to Settings > Integrations > Google Calendar and selecting Disconnect within the App.

  • Removing The Tennis Plan from your connected apps at myaccount.google.com/permissions.

Disconnecting your Google Calendar will disable calendar sync features. Existing booking records within the App will be retained as part of your session history.

5.4 Google's Terms

Your use of Google Calendar through this integration is also subject to Google's Terms of Service (policies.google.com/terms) and Google's Privacy Policy (policies.google.com/privacy). The Tennis Plan is not responsible for Google's services, availability, or data practices.

6. Intellectual Property

The App and its contents (logos, text, graphics, software, trademarks) are owned by The Tennis Plan and protected by copyright and trademark laws.

You may NOT:

  • Copy, modify, or distribute content without permission.

  • Use the App's branding or materials for commercial purposes.

Unauthorized use may result in legal action.

7. Third-Party Services & Links

The App may integrate with or link to third-party services (e.g., payment processors, coaching platforms, Google Calendar). We are not responsible for third-party content, policies, or security. Using third-party services is at your own risk, and you should review their terms separately.

8. Liability Limitations & Disclaimers

8.1 No Warranties

The Tennis Plan is provided "as is" and "as available". We do NOT guarantee that:

  • The App will be error-free, uninterrupted, or secure.

  • Information on the App will always be accurate or reliable.

  • Interactions with players, coaches, or vendors will be problem-free.

You use the App at your own risk.

8.2 Limitation of Liability

To the fullest extent permitted by law, The Tennis Plan is not liable for:

  • Losses from user interactions, matches, coaching, or equipment purchases.

  • Technical issues, hacks, or data breaches beyond our reasonable control.

  • Indirect, incidental, or consequential damages arising from App use.

  • Interruptions to Google Calendar sync or third-party integration services.

If any liability is imposed, our total liability will not exceed the amount you paid (if any) for using the App.

9. Termination & Account Suspension

We may suspend or terminate your access without notice if:

  • You violate these Terms or applicable laws.

  • You engage in fraudulent, abusive, or suspicious activity.

  • We discontinue the App for business reasons.

Users may delete their accounts anytime via settings or by emailing support@thetennisplan.com.

10. Dispute Resolution & Governing Law

10.1 Arbitration Clause (U.S. Users Only)

If a dispute arises, we both agree to resolve it through binding arbitration, rather than court litigation. This means:

  • No jury trials or class actions.

  • Arbitration will be handled by the American Arbitration Association (AAA).

  • Exceptions: You may bring small claims cases if eligible in your local court.

10.2 Governing Law

If you are in the United States, these Terms are governed by California law. If you are outside the U.S., local consumer rights laws may apply.

11. Changes to These Terms

We may update these Terms periodically. If we make significant changes, we will notify users via email or in-app notification. Continued use of the App after updates constitutes acceptance of the new Terms.

Last Updated: [Insert Date]

For questions, contact info@thetennisplan.com.